Privacy Policy
Understanding how personal information is gathered and used is important for anyone participating in online gaming. Villento Casino maintains clear policies to protect player data while providing a secure and transparent service.
Collection of Personal Information
Villento Casino may collect various details from players, including identifying information such as full name, residential address, date of birth, and gender. Contact details like email addresses and telephone numbers are also gathered as part of the registration and account management process.
Processing and Use of Personal Data
All personal information is handled in line with the rights of the account holder. Data is obtained for specific lawful purposes, stored securely, and may be utilized for marketing activities following an opt-out approach. Additionally, the casino may use this information to train and enhance its artificial intelligence systems.
Disclosure of Information
The casino may share personal data with governing authorities when legally required or requested. For fraud detection and prevention, information can be transferred to third parties such as address verification service providers. Disclosure may also occur if there are reasonable suspicions of irregular activity related to a player's account.
Marketing and Customer Relationship Management
Personal data can be processed for customer relationship management purposes. Players have the option to unsubscribe from promotional emails and materials at any time by reaching out to the casino support team.
Access and Correction of Data
Account holders have the right to review their personal information and request corrections or deletion of inaccurate or unsuitable data.
Cookies and Website Technologies
The website utilizes cookies and ActiveX components to enhance user experience. These tools help automatically select a player's preferred language on return visits, analyze site traffic for improvements, and support the smooth operation of games.
Privacy Guarantees
Villento Casino does not sell, share, or transfer personal or corporate information to unrelated third parties. Promotional materials are only sent if requested by the player. Players can contact support to unsubscribe from any mailing lists.
Verification and Security Procedures
By creating an account, players consent to necessary verification checks. The casino may request identification documents after deposits or before withdrawals, including valid ID, proof of payment method, and recent proof of address. Documents may need to be notarized in some cases. The platform is restricted to individuals aged 19 and older, with underage activity resulting in voided play and forfeited winnings. All submitted documents are kept confidential and stored for five years after account closure unless regulations require longer retention. A risk-based approach is used to prevent money laundering and fraud, which may lead to account freezing if identity cannot be verified.
International Data Handling
For users outside the primary operating regions, please note that collected information may be transferred to, processed, and stored in other countries. Data protection standards in these locations may vary from your own. By using the services, you consent to such international transfers and storage.
The casino group strongly opposes spam practices. Marketing communications are only directed to registered players who have provided consent or participated in approved promotions. To unsubscribe, simply contact customer support.